Improve management systems, organisational effectiveness and operational efficiency and performance across your business
Our Management Consulting Services at Blaze Business & Legal help construction, civil and infrastructure business owners and decision-makers:
improve their organisational structures, management systems and operational performance;
fix problems in their systems, processes and operational performance; and
agree stronger management responsibilities, delegations of authority, reporting systems and governance processes.
Through Management Consulting, we focus on identifying what needs to change in your business and helping you implement practical fixes and improvements.
Book a no-obligation Strategy Session to discuss how we can help or call Rachelle direct for a free chat.
Business Adviser | Management Consultant | Commercial Manager | Construction Lawyer | Commercial Lawyer
25+
years in Business Advisory, Management Consulting, business structure advice, Construction Law, commercial risk, major contracts and Business Strategy.
Management Accountant | Virtual CFO | Business Adviser | Management Consultant
25+
years in Management Accounting, Management Consulting, financial modelling, cash flow forecasting, Business Advisory and Fractional CFO services
Management Consulting helps construction businesses improve their organisational structures, management systems, business processes, reporting and operational performance. It involves identifying management weaknesses, recommending practical changes and supporting implementation where required.
Management Consulting helps businesses improve how they are organised, managed and operated. Management Consultants assess organisational structures, operating models, management processes and performance, then recommend practical improvements.
Our focus is on improving organisational effectiveness and addressing management problems, procurement and contract process issues, processes and procedures, governance systems, formal management functions and identifying other challenges and opportunities.
Management Consulting addresses how construction businesses are managed and operated, including the systems and responsibilities that influence performance.
Management Consulting improves business management. It examines organisational structures, operating models, management systems and processes to identify operational weaknesses.
Effective management requires clear responsibilities and reliable information. Defined decision-making authority, accountability and performance reporting help construction businesses manage their operations.
Implementation turns recommendations into operational improvements. Management Consulting can include Change Management, Process Improvement and implementation support to help businesses introduce and maintain agreed changes.
We provide Management Consulting across the management, strategy and operations functions that influence construction business performance. Our services include Operations Consulting, organisation design, Process Improvement, management reporting, Change Management, sustainability advisory and implementation support.
Construction organisations need clear reporting relationships and an appropriate allocation of management offerings and responsibilities between Directors, Board, Executive Leaders and Management.
We assess organisational structures, management roles, reporting lines and responsibilities and provide assistance with organisational structure redesign, changes to the operational structure and better coordination between business divisions.
We also consider workforce planning, management accountabilities and decision rights when assessing whether existing operating models suit the organisation. The review may examine people strategy, management capacity and whether the structure supports organisational performance.
We identify ineffective processes and establish how work moves through the business to remove weaknesses such as duplicated work and delays between departments. We help improve workflows, standard operating procedures, procurement systems and internal controls, including in approvals, project administration, financial reporting and management approvals.
For example, a contractor may use different approval processes for Subcontractor engagements across its projects. A consistent process can clarify who may commit the business, what information must be checked and how commitments are recorded.
We also advise on people, process and information technology, assess performance improvement, advise on peer reviews, assess whether existing technology supports efficient Operations Management and advise on improving service delivery. Automation, professional services automation and AI may assist with repetitive administrative work, although the underlying business process needs to be understood before adopting new systems.
Where digital transformation is proposed, we consider the business requirements, available resources and expected operational benefits. Digital and AI roadmaps should support defined business needs rather than drive changes without a clear commercial purpose.
Managers and staff need to understand their responsibilities, decision rights and the limits of their authority to enter contracts and contract variations, approve spending and manage staff and project and business commitments.
Our recommendations can include role definitions, responsibility matrices, lines of reporting, delegations of authority, conflict resolution procedures and clearer management accountabilities. We also identify management problems, challenges and opportunities.
Construction businesses rely on information from multiple systems and departments, so we review the information available to senior management and consider whether it supports timely decisions. Project reporting, accounting records and forecasts need to provide management with reliable information about operational and financial performance.
We help businesses establish appropriate key performance indicators, measure the cost base, simple metrics and management reporting processes to identify performance obstacles, improve project margins and revenue, measure operational improvements and improve operational efficiency. This provides a basis for measurable outcomes and visible progress while we work to improve financial performance and strengthen your business.
As construction businesses grow, owners may need to delegate responsibilities to Project Managers, Commercial Managers, Operations Managers and other senior staff.
We assess management capacity, leadership responsibilities, delegation and the effectiveness of management meetings. A capabilities assessment may identify gaps in technical skills, communication skills, supervision or decision-making.
Depending on the business’s needs, recommendations may include changes to management responsibilities, coaching, business mentoring, leadership development or additional management resources. Targeted leadership and team development programs, Professional Development or Training may be appropriate where a capability gap has been identified.
We also consider whether team dynamics, workplace culture and conflicting priorities are affecting organisational performance. Culture and values development, emotional intelligence, motivation, self-awareness and relational effectiveness can be relevant when assessing how managers lead staff and work together.
Where a management review identifies broader Organisational Health concerns, we distinguish problems with leadership and management practices from matters requiring specialist HR, workplace or employee assistance programs.
Changes to management systems require staff to understand their responsibilities and managers to apply the new arrangements consistently.
We help businesses prepare implementation plans, assign responsibilities, establish timelines and monitor progress. Change Management may include stakeholder communication, change leadership, a change strategy and a practical road map for introducing new processes or organisational arrangements.
For larger consulting projects, implementation support may involve project and program management, defined deliverables and benefits realisation measures. A program evaluation may be appropriate where management needs to assess whether an existing improvement initiative has delivered its intended outcomes.
Transformational change requires particular attention to management capacity, staff involvement and the sequence of implementation. We focus on practical changes that can be adopted, rather than producing a plan document without a workable process for putting it into effect.
Management Consulting focuses on how a business is managed and operates.
Our Business Advisory Services cover broader strategic and commercial matters, including Strategy Consulting, Strategic Planning, Business Strategy, Commercial Strategy, Governance Advice, Enterprise Risk Management, business cases, growth opportunities and succession planning.
Business Advisory also includes strategic advisory services concerning business models, business reviews, financial risks, business exits, turnaround options and significant commercial decisions. Depending on the circumstances, this may involve Financial consulting, Operations strategy, market intelligence, strategic assets, commercialisation, service development, pricing and value-based options for growth or restructuring.
Our Business Advisory Services can also address governance, compliance, internal audits, risk exposure and decisions involving boards, shareholders and other stakeholders. Where relevant, this may include assessing the implications of regulatory design, changes in economic indicators or other external pressures for the business. Specialist legal or regulatory work is separately scoped where required.
Business Advisory considers purpose, goals and direction, while Management Consulting addresses the structures, systems and management practices needed to carry out agreed decisions. Where clients need end-to-end strategy and execution, we can combine Business Advisory with Management Consulting to support strategy execution.
Our Business Advisory vs Management Consulting guide explains the differences and when each service is appropriate.
Construction businesses manage several commercial and operational activities simultaneously. Each project may involve different contractual obligations, subcontractors, suppliers, labour requirements and reporting arrangements.
Management systems need to connect those activities with business-wide financial and commercial performance, particularly when external pressures affect costs, resources or project delivery. Contractors supplying the Manufacturing, Energy or Public sector markets may also face different procurement requirements, reporting obligations and commercial risks.
A contractor can report satisfactory project margins while experiencing poor cash flow or declining overall profitability.
We examine how project forecasts, work in progress, variations and overheads are reported to senior management. We also assess whether financial reporting reflects current project conditions and identifies emerging performance problems.
Our Management Accounting and Commercial Management experience informs recommendations about reporting, financial controls and management decisions. Where broader revenue management, commercial pricing or financial strategy issues arise, these can be addressed through our Business Advisory Services.
Some construction businesses rely heavily on their owner or Managing Director for commercial approvals, staffing decisions and everyday operational problems. This can delay decisions and limit management capacity as the business grows.
We assess which responsibilities can be delegated, whether managers have sufficient authority and what reporting arrangements are needed to support more effective delegation. Depending on the business, this may also involve management coaching, SME growth coaching or identifying specialist capability needed within the leadership team.
A business delivering several small projects may need different management arrangements when it begins tendering for larger contracts, employing additional managers or operating across multiple locations.
We assess whether organisational structures, workforce planning, procurement processes and management controls remain suitable as operational complexity increases.
Where a business needs a broader program of operational improvements, our Construction Business Improvement Services may be appropriate. Strategic decisions about expansion, business restructuring or future ownership sit within our Business Advisory Services.
We combine Management Consulting with practical experience in Business Advisory, Commercial Management, and Management Accounting, as well as 25+ years of seniority each and a track record in the construction industry.
Rachelle Hare brings more than 25 years of legal, commercial and business experience, including senior in-house legal roles, six years working full-time as a Commercial Manager and a role in construction industry thought leadership on LinkedIn. Shannon Drew is a Management Accountant, Virtual CFO and Business Adviser with more than 25 years of experience.
We provide independent and objective advice about management problems and practical options for improvement. Our advisory and implementation expertise draws on professional judgment, relevant commercial information and credible external sources where research or benchmarking is required.
1
We begin by understanding the business, its management arrangements and the problems affecting performance.
This establishes whether the business needs advice about a particular issue, a review of one function or a broader Management Consulting engagement.
2
Once we agree on a clear scope, we assess the relevant structures, processes, reporting arrangements and management capabilities.
Depending on the engagement, this may involve a business review, an organisational excellence diagnostic or a targeted assessment of people and organisational performance.
3
We then identify priorities and recommend changes that account for the business’s resources and capacity to implement them.
Where the work involves significant organisational change, we can prepare an implementation road map with responsibilities, deliverables, a timeline and measures for tracking progress.
4
We also provide implementation support to help introduce changes, review progress and assess whether the intended operational benefits are being achieved.
Our Management Consulting fees depend on the scope of work, the complexity of the business and the issues requiring attention.
We recommend starting with a 60-minute Strategy Session to discuss your business, identify the main problems and consider the appropriate next steps.
A Strategy Session costs $650 + GST with either Rachelle Hare or Shannon Drew, or $750 + GST with both advisers.
Where further Management Consulting work is appropriate, we agree on a clear scope and provide a fixed-fee quote identifying the proposed services, deliverables and fees before the business decides whether to proceed.
A Management Consultant reviews how a business is organised, managed and operated. The consultant identifies weaknesses in management structures, processes, reporting and operational performance, then recommends practical improvements. The engagement may also include implementation support.
A construction business should consider engaging a Management Consultant when recurring operational problems, unclear responsibilities, ineffective reporting or excessive owner involvement are affecting performance. Management Consulting may also be appropriate when growth creates additional management requirements.
Management Consulting may help improve profitability by identifying inefficient processes, unnecessary overheads, weak management controls and gaps in performance reporting. Financial results depend on the business’s circumstances and the effectiveness of the improvements implemented.
Management Consulting can include implementation where that work forms part of the agreed engagement. We can assist with introducing management systems, documenting responsibilities, improving business processes and reviewing the adoption of agreed changes.
We provide Management Consulting to construction, civil and infrastructure businesses throughout Brisbane, Queensland and Australia. The delivery arrangements depend on the business’s requirements and the agreed scope of work.
If management or operational problems are affecting your construction business, a Strategy Session is the starting point for identifying what needs attention.
During the 60-minute session, we discuss your circumstances, consider the issues affecting management and business performance, and help establish the next steps.
$650 + GST with Rachelle or Shannon | $750 + GST with both Rachelle and Shannon
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